Privacy Policy

Rigzen Services Private Limited (“Rigzen”) is committed to protecting the privacy and confidentiality of any personal information collected through our website, www.rigzen.in.

We value the trust you place in us and want you to clearly understand how we handle, use, and safeguard your information. This Privacy Policy outlines the categories of information we collect and how it is processed in connection with our services.

Applicability

This Privacy Policy applies exclusively to the online activities of Rigzen and governs information shared and/or collected by visitors on our website. It does not extend to any data collected offline or through channels other than our website.

Information We Collect

We may collect information in two ways:

1. Directly Provided Information

Information voluntarily shared by you, including but not limited to:

  • Name, email address, and contact number(s)
  • Business details and organization name
  • Queries, survey responses, or service requests

2. Automatically Collected Information

Data gathered through your browsing activity on our website, including but not limited to:

  • IP address
  • Browser type (e.g., Chrome, Firefox, Safari)
  • Device type, operating system, and mobile network details
  • Referring and exit pages, website interactions, and browsing patterns

In certain cases, we may also extend this information to include:

  • Service usage records
  • Billing details
  • Communication logs
  • Subscription history

Note: You are not legally obligated to provide personal information; however, failure to do so may restrict our ability to deliver services effectively.

How We Use Your Information

By submitting your information, you consent to Rigzen using it for purposes such as:

  • Responding to inquiries, service requests, and customer support needs
  • Communicating updates, offerings, or programs relevant to your interests
  • Delivering customized business consultancy and compliance solutions
  • Conducting analysis, research, and service improvements
  • Enforcing our Terms of Service and compliance with applicable laws
  • Meeting regulatory, contractual, or legal obligations

Your information will only be processed where we have a lawful basis, primarily your explicit consent or where necessary for the performance of services.

Cookies

Our website uses cookies to enhance the browsing experience. Cookies allow us to:

  • Store user preferences
  • Improve navigation
  • Analyze traffic through anonymized tracking

You can manage or disable cookies in your browser settings, but this may impact certain website functionalities.

Pricing

As Rigzen offers tailored consultancy and business solutions, pricing may vary depending on client requirements and project scope. Customization is integral to our approach, and therefore, no standard pricing applies.

Security & Data Processing

We employ strict administrative, physical, and technical safeguards to ensure the confidentiality and integrity of your data.

While we take every reasonable step to protect personal information, no online transmission is completely secure, and by sharing information on this website, you acknowledge this risk.

We retain your data only as long as necessary to:

  • Provide services
  • Comply with legal and regulatory obligations

User Obligations

Users are prohibited from misusing this website, including but not limited to:

  • Copying, modifying, or distributing website content without permission
  • Reverse-engineering or creating derivative works
  • Using website information for unauthorized commercial gain

Limited and specific use may be permitted with Rigzen’s prior written consent.

Acceptance of Policy

By accessing our website, submitting forms, or engaging with our services online, you acknowledge and accept this Privacy Policy.
If you do not agree, you should refrain from using our website or providing personal information.

Governing Law & Jurisdiction

This Privacy Policy shall be governed in accordance with the laws of India.

  • Any disputes shall be resolved amicably where possible.
  • Failing which, the matter shall be referred to arbitration under the Arbitration and Conciliation Act, 1996.
  • The arbitration shall be conducted in Ahmedabad, Gujarat, in the English language, and the award shall be binding on both parties.

Updates

Rigzen may update this Privacy Policy periodically. Continued use of our website following any updates will constitute acceptance of the revised terms.

We encourage you to review this page regularly.

Links to Third-Party Websites

Our website may include links to external websites. Rigzen holds no responsibility for the practices, content, or privacy policies of third-party sites. Visitors are advised to review the privacy statements of any linked websites before engaging with them.

Payments

All service-related payments must be made strictly in the name of Rigzen Services Private Limited, as specified on our official website.

Rigzen shall not be responsible for losses arising from payments made to unauthorised persons or entities misrepresenting our company.

Contact Us

For questions, clarifications, or concerns regarding this Privacy Policy, please contact us at:

📧 info@rigzen.in

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